What can I expect from an initial assessment session?
AThe initial assessment session, is used to explore the possibility of our working together. It is a chance for you to ask us questions about how I work and what counselling entails. We can discuss what your expectations are of counselling and any anxieties you might have. We will also go over practicalities such as agreeing a session time that is convenient to you and discussing the fee.
Are sessions confidential?
AAll sessions are strictly confidential however, this confidentiality may be broken if the therapist considers the client to be at risk to him-or herself or from others. Confidentiality is an essential aspect of the therapeutic relationship.

I  will offer a professional working relationship that is safe for clients to share and discuss personal and sensitive issues. However there are circumstances under which I cannot maintain confidentiality:

Concerns that the clients is a danger to themselves or others

Concerns about the health, welfare or safety of children or vulnerable adults

If the therapist is liable to civil or criminal court proceeding if the information was not discussed

I am legally bound to disclose information relating to terrorism

I will aim to discuss my concerns with the client encouraging them to seek appropriate support. In exceptional circumstances I may need to make the refferal

As part of the BACP code of ethics I am obliged to have my work overseen by a supervisor. Aspects of my work will be shared with the supervisor to maintain competent and safe working relationships with the client and to provide a service that is of high standard.

All records will be held securely and I will ensure the utmost confidentiality in the treatment of any information held about clients in line with BACP framework for good practice and data protection act.

How long should I continue counselling?
AEvery persons development is different, therefore you will be given a personal action plan and package that is specific to your needs and wants. The counselling sessions depend on you as an individual and your unique presenting issues. We consider 12 sessions to be a short term commitment for you and we recommend longer term work which we will discuss at the initial assessment.
Do you do family or group sessions?
AWe do not currently hold any group sessions. However, we do understand that clinical negligence also affects family members and loved ones. As an alternative we offer one to one family support sessions to assist with this.
Do you offer telephone counselling?
AYes we do. If you require  telephone conselling due to other commitments or disability this can be arranged for you. Please contact our offices to book an appointment.
Do you have disabled access?
AYes, we have disabled access at our North London office. If you need disabled access, please notify us when you book your appointment.
What happens if I have to cancel a session?
AIf you are unable to attend a scheduled appointment we require 24 hours prior notice. If you give less then 24 hours notice or do not notify us of your non-attendance you will be charged the full fee for your session.
Is there any parking available?
APay and Display parking is available in Manor Gardens. There are some increased parking restrictions on Arsenal match days and there is a sign at the Holloway Road end of Manor Gardens stating whether or not it is a match day.

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